Data Protection

Menu88 Privacy Policy – Malaysian Player Data Protection

Your privacy is our priority. This document explains exactly how menu88 collects, uses, stores, and protects your personal information throughout your use of the platform.

Updated: January 2026  ·  Version 2.8
SSL 256 Data Encryption
0 Third-Party Data Sales
PDPA Local Compliance
24/7 Security Monitoring
Document Contents
01Information We Collect
02How We Use Your Information
03Third-Party Sharing
04Data Security & Encryption
05Your Rights as a User
06Cookies & Tracking Technologies
Our Privacy Commitment

Six Data Protection Principles at menu88

Each of these principles reflects our actual day-to-day practices — not just promises on paper.

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256-Bit SSL Encryption

All data transmitted between your device and menu88 servers is protected with 256-bit SSL encryption — the same standard used by international banking institutions.

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No Data Sales to Advertisers

Menu88 has never sold and will never sell your personal information to advertisers, data brokers, or any external party unrelated to the platform's operations.

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Malaysia PDPA Compliance

Menu88's Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a local user are always protected.

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Full Transparency

We clearly explain every type of data collected and the reason for its collection. There is no hidden data collection or undisclosed purpose from users.

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Right to Data Deletion

You have the right to request deletion of your personal data from menu88's systems at any time, subject to record-keeping requirements mandated by law.

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24/7 Security Monitoring

The menu88 cybersecurity team monitors our systems around the clock to detect and prevent any intrusion attempts or data breaches before they affect you.

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menu88 Privacy Commitment: We respect your privacy and strive to ensure your personal information is always handled with care, security and responsibility. By using the menu88 platform, you agree to the practices described in this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to all users of the menu88 platform, including the official website at menu88.onl, the mobile app for Android and iOS, and any other digital services operated under the menu88 brand.

This document describes the types of personal information we collect, the purposes of collection, parties who may receive that information, the security measures we take, and your rights as a data owner. We recommend reading this document together with Terms and Conditions us for a full overview of how we handle your account and information.

2. Data We Collect

2.1 Data You Provide Directly

When you register an account or interact with the menu88 platform, we collect the following information:

Data Categories Example Information Primary Purpose
Identity Full name, identity card number, date of birth KYC verification & age eligibility
Contact Email address, phone number Account communication & verification
Address Residential address, postcode, state Identity verification & compliance
Financial Bank account details, account holder name Deposit & withdrawal processing
Documents Copy of identification card, bank statement KYC & AML Compliance

2.2 Automatically Collected Data

While you use the menu88 platform, our systems automatically record certain technical information for security, performance, and an improved user experience:

  • IP address and location information (city/state level only)
  • Device type, operating system and browser version
  • Session data — pages visited, time spent, clicks and navigation
  • Game activity and transaction logs for auditing purposes
  • Cookie data and device identifiers for session authentication

3. How We Use Your Data

Menu88 uses the information collected solely for legitimate and transparent purposes. The following are the primary purposes for which your data is used:

Platform Operations: Processing account registration, verifying identity, processing deposits and withdrawals, ensuring session continuity for gameplay and providing effective customer support.

Security & Compliance: Detecting and preventing fraud, money laundering, platform abuse and other illegal activities. We also use data to fulfill reporting obligations to the relevant authorities.

Service Improvement: Analyzing platform usage patterns to improve the user experience, streamline the deposit and withdrawal process, and develop new features more relevant to Malaysian players.

Communication: Sending important account notifications, promotional information (if you have agreed to receive it), and platform policy or rule updates.

Menu88 will not use your data for any purpose not stated in this Privacy Policy without obtaining your consent first.

4. Sharing Data with Third Parties

Menu88 does not sell, rent, or trade your personal information. However, there are limited situations where we need to share data with certain parties:

4.1 Trusted Service Providers

We work with selected third-party service providers to operate the platform, including payment processors, licensed game providers, customer communication platforms and identity verification services. All providers are bound by strict confidentiality agreements and may only use your data for agreed purposes.

4.2 Legal Requirements

Menu88 will disclose your information to government authorities or law enforcement bodies when required to do so by court order, warrant, or applicable laws in Malaysia. In such situations, we will notify you of the disclosure where permitted by law.

menu88 does not share your personal data with advertising networks, social media platforms, or third-party data brokers for any marketing purpose.

5. Data Security

Protecting your data is more than a legal obligation — it is a responsibility we take seriously. menu88 implements multiple layers of protection to keep your information secure at all times:

  • Data encryption in transit: All communication between your browser/app and our servers is secured with TLS 1.3 protocol and 256-bit SSL encryption
  • Data encryption at rest: Sensitive information in our database is stored in encrypted form using AES-256 standards
  • Layered access control: Only authorized personnel with legitimate business needs may access user data
  • Regular security audits: Our systems undergo penetration testing and security audits by independent parties on a regular basis
  • Real-time monitoring: Our threat detection system operates 24 hours a day, 7 days a week

In the event of any data breach affecting your information, menu88 is committed to notifying you within 72 hours after the incident has been detected and confirmed.

6. Data Retention Period

Menu88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law:

  • Active account data: Retained for the duration your account remains active
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian legal requirements
  • Security logs: Retained for 2 years for incident investigation purposes
  • Marketing data: Deleted when you withdraw consent or close your account
  • KYC documents: Retained for 5 years after account closure in accordance with AML requirements

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity.

7. Cookies & Tracking Technologies

The menu88 platform uses cookies and similar tracking technologies to ensure a smooth and secure user experience. The cookies we use fall into three main categories:

7.1 Essential Cookies

These cookies are required for the platform to function properly. They manage your login session, keep transactions secure and ensure you stay logged in while browsing the platform. These cookies cannot be disabled without affecting core platform functionality.

7.2 Performance Cookies

We use analytics cookies to understand how users interact with the menu88 platform. This information is used in aggregate and cannot be individually identified — it helps us improve the platform's design and performance over time.

7.3 Functional Cookies

These cookies store your preferences such as preferred language, display settings and saved login information (if you choose to remember the device). Disabling these cookies may affect your user experience but will not prevent access to the platform.

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You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may prevent you from logging in or using certain features of the platform.

8. Your Rights as a User

As a menu88 user in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010:

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Right of Access

You have the right to request a copy of all personal information we hold about you. Such requests will be processed within 21 business days.

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Right to Rectification

If any of your information is inaccurate or outdated, you have the right to request an immediate correction through your account settings or our support team.

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Right to Erasure

You may request deletion of your data when it is no longer needed, subject to record-keeping obligations required by law.

Right to Object to Processing

You have the right to object to the use of your data for direct marketing purposes at any time by contacting our team.

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Right to Data Portability

You may request that your data be exported in a machine-readable format for transfer to another service where applicable.

To exercise any of the above rights, please contact our support team via Live Chat or email at [email protected]. We will process your request within the timeframe required by law.

9. Children's Data

The menu88 platform is exclusively for adult users aged 18 years and above. We do not knowingly collect personal information from individuals under the age of 18. If we confirm that a child's data has been collected without parental or guardian consent, we will take immediate action to delete that information and close the account in question.

If you believe your child has registered an account on the menu88 platform, please contact us immediately so we can take appropriate action.

10. Privacy Policy Amendments

Menu88 reserves the right to modify this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or new technologies we adopt. Any significant amendments will be communicated to you via:

  • In-platform notification at least 14 days before changes take effect
  • Email sent to the address registered to your account
  • Notification banner on the platform's home page

The "Updated" date at the top of this document indicates when this Privacy Policy was last reviewed. Continued use of the platform after changes take effect constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or wish to exercise your privacy rights, please contact the menu88 Data Protection Officer via:

We are committed to responding to all privacy-related inquiries within 3 business days. For official data deletion or access requests, please include your account number and a copy of a valid identification document to expedite the verification process.

Join menu88

Your Data is Safe. Your Platform is Trusted.

Register a menu88 account today and enjoy a premium gaming experience backed by internationally certified data security.

For adults aged 18 and above only. Your data is fully protected.

Bahasa Melayu